Lifelock is a reputable company that offers identity theft protection services to its clients. One of the most important documents that any Lifelock client needs to read and understand is the End User Agreement (EUA).
The EUA is a legal contract between the client and Lifelock that outlines the terms and conditions of the identity theft protection services. The agreement sets out the responsibilities of both parties and the limitations of the service.
One of the key issues addressed in the EUA is the scope of the service. Lifelock offers a range of services, including credit monitoring, identity theft alerts, and identity restoration. However, the EUA clarifies that no identity theft protection service can guarantee complete protection against all forms of identity theft.
Furthermore, the EUA specifies the limitations of the service. For example, Lifelock cannot protect against identity theft that has already occurred or that is related to activity that occurred before the client enrolled in the service.
Another important aspect of the EUA is the privacy policy. Lifelock takes the privacy of its clients seriously and the EUA outlines the measures that the company takes to protect client data. The EUA also specifies that Lifelock may share client data with third-party service providers and law enforcement personnel when required by law.
The EUA also includes provisions related to fees and billing. The agreement specifies the fees for the identity theft protection services and the payment schedule. The EUA also addresses issues related to cancellations and refunds.
In conclusion, as a Lifelock client, it is important to carefully read and understand the End User Agreement. The EUA outlines the terms and conditions of the identity theft protection services and sets out the responsibilities of both parties. It is important to be aware of the limitations of the service and to understand the privacy policy, billing procedures, and cancellation policies. By understanding the EUA, clients can make informed decisions about their identity theft protection.